Privacy Policy

This policy applies to theadmandi.com and the AdMandi platform (“AdMandi”, “we”, “us”), operated by Navrasa Media, First Floor, Block B, B 499, Sushant Lok Phase 1, Chakkarpur, Gurugram, Haryana 122002 (GSTIN 06CGFPS1511P1Z5). It covers advertisers, agencies and their teams who use AdMandi to plan, buy and measure advertising campaigns across partner platforms, and the creators, vendors and supply partners who work with us. Section 3 explains what we hold about those groups.

Account information. Full name, email address, mobile number, company name, and profile photo, when you create an account or update your profile.

Organisation and billing information. Your organisation's legal name, GSTIN, billing address, billing email, and whether your account is set up as a direct advertiser or an agency. Payments are processed by our payment partner, Razorpay — we do not store your card or bank details ourselves.

Campaign and targeting configuration. The audience criteria you set when building a campaign — geography, age range (18 and over), gender, household income band, profession, education, language, interests, and device targeting. This describes the audience you want to reach; it is not information we collect about you personally.

Creative assets. Images, videos and other files you upload for use in your ad campaigns.

Communications. Support requests, and the contents of emails we send you (such as campaign submission confirmations).

Usage and account activity. Basic records of actions taken on your account (such as campaign submissions and settings changes), kept for security, billing accuracy and support purposes.

Creators. Your handle, name, bio, city, gender, languages, social account statistics, profile photo and the videos and posts you deliver. To pay you and to deduct tax, we also collect your legal name, PAN, bank account number, IFSC and, if you are registered, your GSTIN. You agree to this when you enter these details. Your PAN, account number and IFSC are stored encrypted and are opened only by authorised AdMandi staff to prepare payouts and tax returns. They are shared only with our bank and the tax authorities as the law requires.

Public information about creators. We show brands information creators have published, such as follower counts and engagement, collected from the platforms where they publish, through those platforms' interfaces or data providers. An agency or a brand may also add a creator to a list. A creator can ask us to correct or remove their profile at any time (see section 8).

Vendors. The names and email addresses of the people who manage influencers for brands, and the comments and files they exchange with those brands on AdMandi.

Supply partners. Company details, PAN, GSTIN, address and contacts, and bank details (stored encrypted) needed to settle payments.

People who see ads. We do not store an identifier for the people who see ads placed through AdMandi, such as an IP address, device ID or account ID. We do not bid on requests that partners flag as child-directed or as covered by GDPR or a CCPA opt-out.

AdMandi uses one functional cookie to remember your sidebar navigation preference, and your browser's storage to keep you signed in and to remember display preferences. We do not use third-party advertising or analytics cookies, and we do not track you across other websites.

• To operate your account and run the campaigns you create
• To process payments and generate GST-compliant invoices
• To pay creators and partners and to deduct and report tax
• To communicate with you about your campaigns, billing and account
• To detect and prevent fraud and abuse, and to keep the platform secure
• To meet our legal and tax record-keeping obligations

We share data only where needed to provide the service, with the following categories of service providers, each processing data under their own security and privacy commitments:

• Supabase — our database and authentication provider, which stores your account and campaign data
• Razorpay — our payment processor, for wallet top-ups and billing
• Resend — our email delivery provider, for transactional emails such as campaign confirmations
• Google — if you choose “Continue with Google” to sign in
• AI services — our help assistant, creative adaptation and comment scoring send the text or image concerned to AI model providers through the Lovable AI gateway
• Hosting and delivery providers — which run the website and the servers behind it
• Advertising platform partners (including Meta, and the other platforms available in AdMandi) — to place and report on the campaigns you create. Only the campaign, targeting and creative data needed to run your campaign is shared; your personal account details are not shared with these partners unless you connect an account with them directly

Some of these providers process data outside India. We do not sell your personal data to anyone, for any purpose.

We retain account and billing data for as long as your account is active and for as long as required afterward to meet our tax, accounting and legal obligations. Campaign data is retained for reporting purposes and can be deleted on request, subject to those same obligations. Security records, such as the network address of a caller whose requests are repeatedly refused, are kept for up to 2 hours.

Under India's Digital Personal Data Protection Act and applicable law, you have the right to access, correct, and request erasure of your personal data, and to withdraw consent where processing is based on consent. To use these rights, use the “Export my data” and “Request deletion” links in Settings, or write to us at the address in section 12. We reply within 30 days. If you are not satisfied with our reply, you may complain to the Data Protection Board of India once it accepts complaints.

We use industry-standard technical and organisational measures to protect your data, including encryption in transit and access controls restricting who at AdMandi can view your information. No system is completely secure, and we cannot guarantee absolute security.

AdMandi is a business platform and is not directed at, or intended for use by, children. Campaigns on AdMandi cannot target anyone under 18.

We may update this policy from time to time. We'll update the effective date above when we do, and for material changes we'll take reasonable steps to notify account holders directly.

For any privacy questions, requests, or grievances, contact our Grievance Officer:
Banit Singh
Email: sales@theadmandi.com

We acknowledge complaints within 24 hours and resolve them within 15 days. Full details are on our Contact and grievances page.